Last Updated: June 2026
Risqly Ltd ("Risqly", "we", "our", or "us") respects your privacy and is committed to protecting your personal data.
This Privacy Policy explains how we collect, use, store, share, and protect personal data when you visit our website, use our services, request a demo, participate in a trial, communicate with us, or engage us to perform customer success, churn risk, retention, or revenue analysis activities.
Risqly Ltd
6 Severn Court
Sheffield
S10 2UF
United Kingdom
For privacy-related enquiries, please contact: privacy@risqly.com
We may collect:
When you visit our website or use our services, we may collect:
When providing our services, customers may authorise Risqly to access business systems and datasets for analysis, reporting, customer success monitoring, churn prediction, revenue analysis, retention analysis, or related purposes.
These systems may include:
Risqly generally accesses such information on a read-only basis. During product usage, trial periods, or analysis activities, certain data may be processed and stored within our systems to calculate scores, generate insights, provide reporting, and deliver the service.
We use personal data to:
Where permitted by law, we may also use personal data for marketing purposes.
We may send marketing communications regarding our products, services, webinars, events, and industry insights.
You may opt out of marketing communications at any time by:
We may also use customer and prospect information for audience building, remarketing, and advertising activities on third-party advertising platforms where permitted by applicable law.
Where UK GDPR or similar regulations apply, we process personal data based on one or more of the following legal grounds:
Our legitimate interests include operating and improving our services, ensuring security, supporting customers, preventing fraud, and developing our business.
We use cookies and similar technologies to improve our services and understand how our website and platform are used.
We currently use:
These services help us understand visitor behaviour, product usage, performance, and user engagement.
You can control cookie settings through your browser or applicable cookie preferences tools.
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email addresses. You may opt out of receiving this advertising by visiting https://app.retention.com/optout. You also have the option to opt out of the collection of your personal data in compliance with GDPR by visiting https://www.rb2b.com/rb2b-gdpr-opt-out.
We do not sell personal data.
We may share information with trusted service providers that help us operate our business and deliver our services.
These providers may include:
Current providers may include:
We may also disclose information where required by law or to protect our legal rights.
8. International Data Transfers
As we operate globally, personal data may be processed outside the United Kingdom.
Some of our service providers process data in countries including the United States.
Where international transfers occur, we take reasonable steps to ensure appropriate safeguards are in place, including contractual protections and other recognised transfer mechanisms where required.
We retain personal data only for as long as reasonably necessary to fulfil the purposes described in this Privacy Policy.
Unless a longer retention period is required by law:
We may retain aggregated or anonymised information indefinitely.
We implement reasonable technical and organisational measures designed to protect personal data against unauthorised access, disclosure, alteration, or destruction.
However, no method of transmission or storage can be guaranteed to be completely secure.
Depending on applicable law, you may have the right to:
To exercise your rights, please contact us using the details provided in this policy.
Our website and services may contain links to third-party websites, products, or services.
We are not responsible for the privacy practices of those third parties and encourage users to review their privacy policies.
Our services are intended for business users and are not directed to individuals under the age of 18.
We do not knowingly collect personal data from children.
We may update this Privacy Policy from time to time.
Any updates will be posted on this page together with the revised effective date.
If you have any questions regarding this Privacy Policy or our data practices, please contact:
Risqly Ltd
6 Severn Court
Sheffield
S10 2UF
United Kingdom
Email: nicola@risqly.com
If you are dissatisfied with our response, you may have the right to lodge a complaint with the relevant data protection authority, including the Information Commissioner's Office (ICO).
